About
Detail-oriented IT Support Specialist and Administrative professional with a proven track record of optimizing IT infrastructure and delivering high-level executive support. Adept at troubleshooting hardware/software issues and implementing solutions that enhance organizational efficiency and ensure seamless operations. Seeking to leverage expertise in IT management, technical assistance, and strategic administrative support to contribute to a dynamic team's success.
Work
IGIT SHIPPING AND LOGISTICS
|I.T Support Specialist / PA TO MD
Lagos, Lagos, Nigeria
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Summary
Managed comprehensive IT infrastructure and provided executive administrative support to the MD, ensuring operational continuity and efficient office functions.
Highlights
Provided timely and effective IT support to employees, ensuring prompt resolution of technical issues and minimal operational disruption.
Delivered comprehensive high-level administrative support to the Managing Director's office, streamlining operations and communications.
Coordinated all travel arrangements for the MD and Board of Directors, ensuring seamless logistics for critical business engagements.
Managed critical documentation for expatriate staff, ensuring compliance and preventing immigration challenges.
Implemented and maintained regular data backup protocols, ensuring data security and recovery readiness across all online data.
IGIT SHIPPING AND LOGISTICS
|Administrative Assistant
Lagos, Lagos, Nigeria
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Summary
Managed daily administrative operations and facility maintenance, ensuring a safe, hazard-free, and fully functional working environment.
Highlights
Orchestrated unplanned facility maintenance, repairs, and recovery efforts, minimizing downtime and ensuring continuous operations.
Ensured 100% operational status of facility utilities, maintaining uninterrupted service for staff and operations.
Managed and optimized waste management processes, contributing to a cleaner and more compliant operational environment.
Conducted daily facility inspections, identifying and reporting defects to the Facility Manager, leading to proactive maintenance and issue resolution.
Monitored and verified satisfactory completion of staff and contractor work, ensuring quality standards and addressing deficiencies promptly.
IGIT SHIPPING AND LOGISTICS
|Operation Assistant
Lagos, Lagos, Nigeria
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Summary
Supported daily operations in shipping, logistics, and warehousing, ensuring efficient resource utilization and customer satisfaction while maintaining safety standards.
Highlights
Contributed to the development and execution of operational business strategies, enhancing company capacity and efficiency.
Ensured continuous compliance by meticulously tracking and updating all necessary government agency licenses.
Tracked and reported on inbound and outbound vessels and consignments, providing critical data for logistics planning and execution.
Monitored operational team adherence to organizational policies and regulations, ensuring compliance and smooth workflows.
Analyzed problematic operational situations, proposing and implementing solutions that contributed to company stability and growth.
Education
NATIONAL OPEN UNIVERSITY, Nigeria
Bachelor of Science (BSc)
Business Administration
INSTITUTE 14 - IIBA
Introduction to
Business Data Analyst
SYLMEC INSTITUTE.
Web Development
Skills
Business & Strategy
International Trade, Strategic Planning, Business Leadership, Negotiation, Product & Service Sales.
Operations & Administration
Multi tasking, Shipping, Time Management, Operations Management, Staff Management, Documentation, Customer Service Awareness.
Technical & Software
Web development, Microsoft Office Suite.
Interpersonal
Team work, Communication.